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FAQ

At Details... by Dawn, we've done our best to create a website that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions.

If you do not find an answer to your question here, contact us at (416) 881-9969 or dawn@detailsbydawn.ca.

DESIGN

What is the turn-around time on my photo cards?

Normally, our turn-around time is 1-2 days for the initial draft.  Each draft needs to be approved by you before it can be finalized. If  you require a rush service, we can certainly accommodate you.  Just give us a call at (416) 881-9969 to discuss the details.

 

NO TIME!!!

I just had a baby and I don’t have time to package all my announcements,                 print labels, stamp and send.  Is this something you could do for me? 

Absolutley!  We charge only for materials - No labour! Please see our SERVICES tab for details.

 

 

I am in such a rush, I can’t wait for delivery - Are you able to send me the                     file as a JPEG so that I can have it printed in my local photo shop?

No problem!  We’ll finalize your photo project and send it to you as a JPEG file.  You can take it to your local photo lab and have it printed in the size of your choice. Just let us know your size preference in advance. The cost for this service is a flat fee of $55.00 for labour only. Only PayPal payments are accepted for this type of arrangement.

 

BILLING

 

How can I pay?

Payments are glady accepted by cheque or money order, as well as by credit card through PayPal.

 

 

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